Privacy Policy

Effective Date: August 22, 2013



Thunderbolt Labs, LLC (“Thunderbolt” or “we”) respects and is committed to protecting the privacy rights of its participants, visitors, and other users of Thunderbolt’s website (the “Site”). This privacy policy (“Policy”) explains (1) the types of information we gather from visitors to the Site and (2) what we do with the information we collect. By accessing, using, or otherwise interacting with the Site, you agree to be bound by the terms and conditions of this Policy.


California customers have a right to obtain a list of all personal information that Thunderbolt may have disclosed to related companies for marketing purposes or to unaffiliated third parties for their own marketing purposes. Thunderbolt may share personal information between its affiliates and agents for its own marketing purposes, but Thunderbolt does not disclose customers’ personal information to third parties for the third parties’ direct marketing purposes, as governed by California Civil Code § 1798.83. A California customer may contact Thunderbolt and request the general list of information shared and the companies among which it is shared. This request may be made by contacting us at +1 (800) 825-6553, e-mailing us at, or sending any correspondence to Thunderbolt Labs, LLC, 2795 E. Bidwell St, Ste 100-347 Folsom, California 95630, Attn: Privacy Policy Inquiries.


We collect 2 general categories of information about users of our Site. When you visit or browse our Site, you may provide us with personal information that can be directly associated with a specific person or entity, or website use information regarding a group or category of services or customers.

Personal Information

When you visit or browse our Site, you may provide us with personal identifying information that can be directly associated with a specific person or entity. As a general matter you can visit the Site without revealing personal information, but we may collect personal information you give us when you contact us by e-mail. For example, we may collect your:

• Name
• E-Mail address, content of email messages, and responses
• Mailing address
• Website and other social media information

Website Information

Our web servers automatically receive certain types of website use information when you use our Site (by use of log files or otherwise), for example, your domain name and IP address(es), Internet Service Provider (ISP), date and time of visits, the type of browser you use, the website from which your visit originated and page where you exited, page visits, time spent on web pages, number of “clicks”, and other similar website “traffic data”. No personal information about you is revealed in this process. We do not set any personally identifiable information in cookies. We only use cookies to collect website use information so that we can determine how to improve our Site and complete transactions you request, including administering the Site, tracking user’s movements around the Site, and gathering demographic information, IP addresses, and other such information that is not linked to any information that is personally identifiable. You can generally choose whether to accept cookies by changing the settings on your website browser. However, if you choose to disable this function, your experience at our Site may be diminished and some features may not work as they were intended.

Similarly, our Site also uses Google Analytics to help analyze how users use the Site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the Site (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the Site and to compile statistical reports on website activity for us. We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any personally identifying information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any personally identifiable information from any source, unless you explicitly submit that information via a fill-in form on our Site. You can opt out of Google’s advertising tracking cookie here, or use a browser plugin to opt out of all Google Analytics tracking software.

Information from Other Sources. We may obtain information about you from outside sources and add it or combine it with your information. For example, we may use marketing information from third parties to help us better serve you or inform you about products or services.


All data collected, including personally identifiable information, will only be used for the purpose for which it was provided. Thunderbolt does publish, share, trade, sell or otherwise disseminate any of the information or data registered or provided to us through the Site, but and use such information as indicated below.

Use of Personal Information. We may use your personal information to verify your identity, check your qualifications for services, to follow up with transactions initiated on the Site, track your use of the Site, provide you with targeted advertising, promotions and special offers, or communication with you. We may also use your contact information to send you additional information about Thunderbolt. If at any time you do not wish to receive these communications, please let us know (see contact information below). If we use other agents, contractors, or companies to perform services on our behalf, we advise them that they are to protect your confidential information, and not disclose such information except in limited circumstances.

Use of Website Information. We use aggregate information to analyze our Site traffic, but we do not examine this information for individually identifying information. We may use anonymous IP addresses to help diagnose problems with our server, administer our site, or display Site content according to your preferences.

Use of Information in Surveys. At times we conduct on-line surveys to better understand our Site’ visitors’ needs or opinions. Participation in the surveys is optional. Information gathered may be used by Thunderbolt to improve marketing efforts or gain opinion information. Data gathered may also be used to send information and promotional material about Thunderbolt and new services to be launched on the Site.

Use of Information in Business Transfers. Information about our users, including personal information, may be disclosed as part of any merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the unlikely event of an insolvency, bankruptcy, or receivership in which personal information would be transferred as one of the business assets of the company.

Use of Information to Protect Thunderbolt and Others. We will disclose personal information only if required to do so by law or in good-faith belief that we need to do so to (1) conform or adhere to legal requirements, (2) protect and defend the rights or property of Thunderbolt or users of the Site, or (3) act in case of emergency to protect the safety of the public or users of the Site.


Our Site is general audience website, and we do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we make available services online where a child informs us that he or she is under the age of 13, or we otherwise learn or have reason to suspect that a Site user is under 13, we will ask a parent to confirm his/her consent in advance of further collection, use or disclosure of personal information from that child. At any time, parents may review the personal information collected, ask to have it deleted, and refuse to allow any further collection or use of the child’s information.


We maintain a variety of physical, electronic, and procedural safeguards to prevent the loss, misuse, and alteration of the information that we obtain from you, but we cannot guarantee our ability to prevent loss, misuse, or alteration.


Thunderbolt may place advertisements for its services on other website, or use third-party ad companies to place advertisements about our services on other website. These companies may use cookies and other technology to measure the effectiveness of our advertisements. To measure advertising effectiveness and offer selective ad content, the ad serving companies may use anonymous information about your visits to our and other website. However, the ad serving companies use an anonymous number to identify you – not your name, address, phone number, email address, or anything that personally identifies you. The use of such cookies is subject to the ad serving company’s privacy policy, not this Policy.


The Site may contain links to other websites. If you choose to visit other websites, our Policy does not follow you there or apply. We are not responsible for the privacy practices or content of other websites, and it is your responsibility to review the privacy policies of other websites to ensure that you agree to their policies.


Thunderbolt may revise, amend, or modify this Policy from time to time. Notice of any revision, amendment, or modification will be posted on the Site and/or by email and will be effective on the date noted in the posting. This Policy may not be amended or modified by you except by means of a written document signed by both you and an authorized representative of Thunderbolt. By continuing to use the Site after the amendments are effective, you accept and agree to abide by them.


If you have any questions, comments or complaints concerning this Policy, please contact us at +1 (800) 825-6553, e-mail us at, or sending any correspondence to Thunderbolt Labs, LLC, 2795 E. Bidwell St, Ste 100-347 Folsom, California 95630, Attn: Privacy Policy Inquiries.